Privacy Policy
How illurianexvo protects and manages your personal information
Introduction
illurianexvo is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our financial stability analysis services. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our services, you consent to the practices described in this policy. We may update this policy from time to time, and we'll notify you of significant changes through our website or via email.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us, including your name, email address, phone number, postal address, and financial information relevant to our analysis services. This information is collected when you register for our services, contact us, or participate in our educational programs.
Financial Data
To provide accurate financial stability analysis, we may collect information about your income, expenses, assets, liabilities, and financial goals. This sensitive information is handled with the highest level of security and is only used for the specific purposes outlined in this policy.
Technical Information
We automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, time spent on our site, and referring websites. This helps us improve our services and user experience.
How We Use Your Information
- Provide personalized financial stability analysis and recommendations
- Communicate with you about our services and respond to your inquiries
- Send educational materials and updates about financial planning
- Improve our website functionality and user experience
- Comply with legal obligations and regulatory requirements
- Detect and prevent fraud or unauthorized access to our services
- Conduct research and analysis to enhance our service offerings
We will never use your personal information for purposes other than those clearly stated in this policy without obtaining your explicit consent first.
Data Storage and Security
Your personal information is stored on secure servers located in Australia. We employ industry-standard security measures including encryption, firewalls, and access controls to protect your data from unauthorized access, alteration, or disclosure.
All financial data is encrypted using AES-256 encryption both in transit and at rest. Our staff undergo regular security training and have signed confidentiality agreements. We regularly audit our security practices and update our systems to maintain the highest levels of protection.
We retain your personal information for as long as necessary to provide our services and comply with legal requirements. Financial analysis data is typically retained for seven years in accordance with Australian financial record-keeping requirements.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent for specific purposes
- To comply with legal obligations or court orders
- With trusted service providers who assist in delivering our services (subject to strict confidentiality agreements)
- To protect our rights, property, or safety, or that of our users
- In connection with a business merger or acquisition (with prior notice to affected users)
Your Rights and Choices
Under Australian privacy law, you have several rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you
- Correction: You can ask us to correct any inaccurate or outdated information
- Deletion: You can request deletion of your personal information (subject to legal retention requirements)
- Restriction: You can ask us to limit how we use your information
- Portability: You can request your data in a portable format
- Opt-out: You can unsubscribe from marketing communications at any time
To exercise these rights, please contact us using the details provided below. We will respond to your request within 30 days and may need to verify your identity before processing certain requests.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and analyze site usage. Cookies are small text files stored on your device that help us remember your preferences and improve site functionality.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). You can control cookie preferences through your browser settings, though disabling cookies may affect certain website features.
International Data Transfers
Your personal information is primarily stored and processed within Australia. In limited circumstances, we may transfer data to trusted international service providers who assist with our operations. Any such transfers are conducted in accordance with Australian privacy law and include appropriate safeguards to protect your information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and sending an email notification to registered users. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
illurianexvo Privacy Officer
14 Bunima Cres, Ngunnawal ACT 2913, Australia
Phone: +61 413 469 306
Email: info@illurianexvo.com
We are committed to addressing your privacy concerns promptly and professionally.